Tender Details

Country: Ukraine
Summary: Post -Guarantee Technical Support for Hewlett Packard Enterprise (Hpe) on a 7X24x24 Round -The -Clock Service for 1 Year (From September 27, 2025).
UAT Ref No: 126454550
Deadline: 22 Sep 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: UA-2025-09-16-1126286
Purchaser's Detail:
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Description:
Basic requirements of support and network equipment Hewlett Packard Enterprise (HPE), which is in operation in the bank (the exact list of equipment with serial numbers will be provided in the annex to the tender documentation). 24 hours a day, with a response time up to 24 hours (7x24x24). modules in the event of their failure. Provision of access to formal updates of microprogram support (FIRMWAR), drivers and software software from HPE. Consulting Support on Equipment Setting and Operation. Packard Enterprise (not lower than Silver Partner level) or Authorized HPE Center. HPE (confirmed by copies of certificates or official HPE letter). The full execution of similar contracts is at least 3 years. Receiving (Service Desk, Phone/E-Mail/Online System). registration incident.The time the engineer arrives at the facility - no more than 24 hours. Recovery of the equipment of the equipment - in the shortest possible time according to SLA Hewlett Packard Enterprise. Termin provision of service service on September 27, 2025 to September 26, 2026 inclusive.
computer equipment
Documents:

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Post -Guarantee Technical Support for Hewlett Packard Enterprise (Hpe) on a 7X24x24 Round -The -Clock Service for 1 Year (From September 27, 2025). - Ukraine Tender

The UKRAINIAN CAPITAL JOINT STOCK COMPANY, a Government sector organization in Ukraine, has announced a new tender for Post -Guarantee Technical Support for Hewlett Packard Enterprise (Hpe) on a 7X24x24 Round -The -Clock Service for 1 Year (From September 27, 2025).. This tender is published on UkraineTenders under UAT Ref No: 126454550 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-22.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.